These Terms of Service (the "Terms") are a binding agreement between you and Wamao OÜ, trading as FVRM ("FVRM", "we", "us" or "our"), a company registered in Estonia with its registered office at Sepapaja 6, Tallinn, 15551, Estonia (registry code 14379428, VAT EE102028964). They govern your access to and use of the FVRM mobile app, the FVRM coach web app, and any related websites, software and services (together, the "Service").

Please read these Terms carefully. By creating an account, or by accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

1. Who we are and what FVRM is

FVRM is a visual feedback platform for skill-based movement training. Individuals ("Students") record video of their training and can share it with a coach for review. Coaches ("Coaches") use FVRM to review those recordings and send back visual feedback, annotations and analysis. FVRM provides the software and hosting that make this possible. FVRM does not itself provide coaching, training, medical or health services.

2. Definitions

• Student — a user with an individual account who trains and records.
• Coach — a user with a coach account who reviews Students and provides feedback.
• Recordings — videos, images and related media uploaded to or generated through the Service, including Student training videos and Coach feedback or analysis recordings.
• Content — Recordings together with any text, notes, messages, metrics and other material submitted through the Service.
• Subscription — a paid plan giving a Coach access to coach features, or any paid in-app feature offered in the Student app.

3. Eligibility and accounts

You must be at least 16 years old to use the Service. If you are 16 or 17, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to these Terms and accepts responsibility for your use. The Service is not intended for, and may not be used by, anyone under 16.

You agree to provide accurate information, to keep your account credentials secure, and to be responsible for all activity under your account. Each account is for a single person. Notify us promptly at support@fvrm.app if you suspect unauthorised use.

4. Coaches, Students and the role of FVRM

Coaches are independent users of the Service. They are not employees, agents, partners or representatives of FVRM, and no joint venture, agency or employment relationship is created between FVRM and any Coach. Coaches are solely responsible for their own feedback, methods, conduct, and for holding any qualifications, licences, insurance and permissions required by law where they operate.

FVRM is a neutral tool and communication layer. We do not screen, vet, endorse, supervise or verify any Coach, Student, or the accuracy, quality, suitability or safety of any feedback or Content. Any reliance you place on a Coach or their feedback is at your own risk.

Coach feedback is not medical advice. Feedback, analysis and recommendations provided through FVRM are coaching opinion only. They are not medical advice, diagnosis, physiotherapy, rehabilitation, or professional health assessment, and are not a substitute for consulting a qualified physician or healthcare professional.

Any financial or coaching arrangement between a Coach and a Student is solely between them. FVRM is not a party to it, does not process payments between Coaches and Students, takes no commission, and has no responsibility or liability for it.

5. Subscriptions, billing and store purchases

The Student app is free to use for its core features. Coaches access coach features through a paid Subscription billed through our payment processor (Stripe), typically including a free trial. By starting a paid Subscription you authorise recurring charges of the fees shown at checkout until you cancel.

Subscriptions renew automatically for successive periods unless cancelled before the renewal date. You can cancel at any time, effective at the end of the current paid period; cancelling stops future charges but does not retroactively refund the current period. We may change fees or introduce new charges with reasonable prior notice; changes apply to the next renewal.

Some features in the Student app may be offered as paid, auto-renewing purchases through the Apple App Store or Google Play. Those purchases are billed by, and managed through, your app-store account under that store's terms. Deleting the app or your FVRM account does not cancel a store subscription — you must cancel it in the store. Refunds for store purchases are handled by Apple or Google.

EU consumers. If you are a consumer in the EU, you may have a statutory 14-day right of withdrawal for paid services. By activating paid access you request that we begin providing the Service immediately, and you acknowledge that you lose the right of withdrawal once the Service has been fully provided. Except where the law requires otherwise, fees already paid for a started period are non-refundable. Nothing here limits your mandatory consumer rights.

6. Your content and recordings

You own your Content. As a Student, you own the Recordings you create and the Coach feedback and analysis made about you. As a Coach, you own your own training methodology, programming and materials. FVRM does not claim ownership of your Content.

To operate the Service, you grant FVRM a worldwide, non-exclusive, royalty-free licence to host, store, copy, transcode, transmit and display your Content solely for the purpose of providing and maintaining the Service — for example, storing your Recordings, optimising them for playback, and delivering them between a Student and their connected Coach. This licence ends when the Content is deleted, except for backup copies retained for a limited period or as required by law.

As a Student, you consent to your Recordings being shared with the Coach you connect with so they can review them and respond. We will not use your Recordings to train artificial-intelligence models, or for any purpose other than providing the Service to you, without your explicit consent. Providing the Service may include automatically analysing your own Recordings to give you features such as form analysis and measurements.

Biometric and personal data. You understand that Recordings show identifiable people and may constitute biometric and health-related personal data. You confirm that you have the right to upload everything you submit, that you will not record or upload other people without their consent, and that you will not upload anything unlawful or that infringes someone else's rights. You are solely responsible for your Content, and you agree to indemnify FVRM for claims arising from it (see Section 12). We may remove Content that violates these Terms or the law.

7. Data, privacy and account deletion

How we collect and process personal data is described in our Privacy Policy. As a resident of the EU you have rights under the GDPR — including to access, correct, delete, restrict, object to, and port your personal data. To exercise them, contact support@fvrm.app.

Student deletion. When a Student deletes their account, we delete that Student's data, including their Recordings, training history, messages, and the Coach feedback and annotations made about them, and we remove the associated media from our storage. This is permanent and cannot be undone.

Coach deletion. When a Coach closes their account, the Coach's feedback content is removed and their coaching relationships end. Students keep the Recordings they themselves created. Some records may be retained for a limited period where required by law or to resolve disputes.

8. Acceptable use

You agree not to:

• use the Service in violation of any law or third-party right;
• upload Content that is unlawful, harmful, abusive, harassing, defamatory, obscene, or that depicts another person without their consent;
• impersonate anyone, or misrepresent your affiliation or qualifications;
• reverse engineer, decompile, scrape, overburden, interfere with, or attempt to gain unauthorised access to the Service or its systems;
• resell, sublicense, or commercially exploit the Service except as expressly permitted; or
• use the Service to provide unsafe instruction or to encourage unsafe activity.

9. Health, safety and assumption of risk

Physical training carries inherent risks, including the risk of serious injury. You participate in any fitness or movement activity entirely at your own risk. You should consult a qualified physician before beginning any new training program, and stop and seek medical attention if you experience pain, dizziness or discomfort.

To the maximum extent permitted by law, you release and discharge FVRM and its officers, employees and agents from any and all liability for injury, damage, loss or claim arising out of your training, your use of the Service, any Coach feedback, instruction or lack of instruction, or your interpretation of any feedback. You are solely responsible for deciding whether any feedback or movement is appropriate for your fitness level and health.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for gross negligence or wilful misconduct, or for breach of data-protection obligations.

10. Disclaimers

The Service and all Content are provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of accuracy, merchantability, fitness for a particular purpose, results, or non-infringement, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, secure or error-free, or that any feedback is accurate, complete or safe. FVRM is not responsible for Coach feedback or for third-party services we rely on (such as Stripe, Apple, Google and Cloudflare).

11. Limitation of liability

To the maximum extent permitted by law, FVRM will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, goodwill or training progress. In no event will FVRM's total aggregate liability arising out of or relating to the Service exceed the greater of (a) the total fees you paid to FVRM in the 12 months before the event giving rise to the claim, or (b) EUR 100. The carve-outs in Section 9 apply to this Section.

12. Indemnification

You agree to defend, indemnify and hold harmless FVRM and its officers, employees and agents from any claims, damages, liabilities, losses and reasonable expenses (including legal fees) arising out of or related to your Content, your use of the Service, your breach of these Terms, or your violation of any law or third-party right. Coaches additionally agree to indemnify FVRM for claims arising from their feedback, conduct, or any assertion that a Coach is an employee, agent or partner of FVRM.

13. Intellectual property

The Service, including its software, design, text, graphics, and the FVRM name and logo, is owned by FVRM and protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose. You may not copy, modify, distribute, sell or create derivative works from the Service, or use the FVRM name or marks, without our prior written permission.

14. Termination and suspension

You may close your account at any time — Students from within the app, Coaches from the FVRM website. We may suspend or terminate your access at any time, with or without notice, if you breach these Terms, use the Service unlawfully or abusively, or fail to pay fees due. On termination, your right to use the Service ends, and data is handled as described in Section 7. Sections that by their nature should survive termination (including Sections 6, 9–13 and 16) will survive.

15. Changes to these Terms

We may update these Terms from time to time. For material changes, we will give reasonable notice (at least 30 days where required) before they take effect. Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not accept them, you may close your account.

16. Governing law and disputes

These Terms are governed by the laws of Estonia, without regard to its conflict-of-law rules. The courts of Tallinn, Estonia have jurisdiction over any dispute. If you are a consumer resident in another EU Member State, you keep the protection of the mandatory consumer laws of your country and may bring proceedings in the courts of your place of residence. We do not require consumers to arbitrate.

17. Apple App Store

If you download the Student app from the Apple App Store, the following additional terms apply. These Terms are between you and FVRM only, not Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide maintenance or support. In the event of any failure of the app to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. FVRM, not Apple, is responsible for addressing any claims relating to the app, including product-liability, legal-compliance and intellectual-property claims. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-parties list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Questions about the app should be directed to support@fvrm.app.

18. General

If any provision of these Terms is found unenforceable, the rest remain in effect. Our failure to enforce any right is not a waiver of it. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. Neither party is liable for delays or failures caused by events beyond its reasonable control. These Terms, together with the Privacy Policy, are the entire agreement between you and FVRM regarding the Service. If these Terms are translated, the English version prevails in case of conflict.

19. Contact

Wamao OÜ, trading as FVRM
Sepapaja 6, Tallinn, 15551, Estonia
support@fvrm.app